Account
Creating an 2joygame.com Account in advance.
You can create an 2joygame.com account at anytime by following steps:
Click the "Login" link.
Fill in your First and Last Name.
Fill in your desired username and choose a password.
Fill in your address infomation.
Click the "Login" button! It's easy!
Do I need an account to order from 2joygame.com?
No, 2joygame. com accounts are there for your convenience to save time on your next visit. You do not have to create an account to order from 2joygame.com.
Delivery
How is delivery accomplished?
After you complete the order process and have sent payment, the order appears in our delivery queue in the order in which it was received. Our delivery team will then log into the appropriate game and contact the
character specified on the order form. If our delivery team is unable to make contact, an e-mail will be sent to the contact address provided. You may
reply to this e-mail or log onto our live chat to verify the status of your delivery.
How long does delivery take?
We can usually complete the delivery within 30 minutes.As for WOW Gold on some US and EU servers,normally we could complete the delivery within 24 hours.
I have been waiting in game for really long time,How do I confirm my order?
If you have placed an order and have been waiting in game for more than 15 minutes, first check your contact email to see if we have tried to locate you.
If no email is in your inbox, feel free to log onto our live chat window and
speak with one of our customer service representatives to confirm
everything is alright with your order.
Delivery of the items will be delayed IF:
1. Your E-check is still not cleared yet. It can take up to a 4 business day for the funds to be cleared. Delivery will be made after payment has cleared.
2. Insufficient or wrong information is provided. For example, you did not include your in-game character name or you gave the wrong name or wrong server. Delivery can only be made until the right information is given.
It is important that you provide us with a valid email for us to contact you.
Where do you deliver to?
We will deliver to any character and server that you are on in game.
You have stopped talking to me in game during a delivery.
What's wrong?
Please rest assured that if we have stopped communicating with you, it is
due to our Internet connection that was disconnected due to some reasons. When this happens, it is impossible for us to contact you or meet you until
the connection was resumed. To help you, there is an indicator on our website that will let you know if we are online or not. Simply contact us again when we are back online.
It's really important. Can you deliver right now?
If we are online, YES! If we are not online and it is very critical for you to get instant delivery, please contact us first before making your payment. This is
to ensure that we can deliver the item when you want it.
Payment
What forms of payment does 2joygame.com accept?
We accept payment through a Paypal account or Checking account with a CONFIRMED shipping address.
Sending a payment without a CONFIRMED shipping address will be at your own risk as we will not make delivery unless we received your confirmed shipping address . We reserve the right to reject your payment if it is sent through a Paypal account without a CONFIRMED shipping address.
NOTE: For larger orders we may require a Western union as payment.
Please contact us via Live Help on how to send us money for Western
Union payment.
How long does it take for my payment at www.paypal.com to be processed?
E-Check Processing takes up to a 4 business day wait until the funds have cleared.
Paypal account balance – Processing is instantaneous and delivery can be made any time after we receive the payment in our account.
After you have sent your payment information, Paypal will inform us
regarding your payment by forwarding a receipt to us. We will contact you to arrange for delivery once we have verified all your details.
2joygame Power Leveling Service
We provides professional, special and 24/7 WoW Powerleveling service.
In addition to our high quality customer service, one of the many distinctions that set us aside from other WoW Powerleveling Websites is that we provide non-stop powerleveling services and can level your character strictly under your request. You set up our schedule and we stick to it. We have experts in every class who are more than capable to handle your character to its full capabilities.
We guarantee to play your characters exactly under your instructions and to the best of our abilities while you are sleeping, working, or on vacation.
When you wish to play, you may simply notify our online customer support
and we will log off so that you can play immediately.
No matter you want a quick boost from 20 to 50 or a full leveling from 1 to
max, we would be pleased to help you achieve all that you wish with our outstanding and impressive WoW Powerleveling service.
In just the past year alone we have helped thousands of players with our
WOW powerleveling services.
Power Leveling characters is a tricky service. You need it to be done by someone who you trust and that can perform it as quickly as possible
so that you have as little time away from Member Login as necessary.
2joygame strives to offer the fastest and most reliable WoW Powerleveling service on the web for all your gaming needs. We can take your character
from level 1 to level 60 in just a couple of days. We also email you every few days with status. Also as a bonus,We leave everything on the account that we find during the leveling service. So if we find an uber rare item, it will be in your inventory when you get the account back. For more information on our WOW Powerleveling service before ordering it,please check at the Livechat Link of this page for further details.
Safety
Is this business safe or legal?
2joygame.com has conducted business for over 2 years, and served hundreds of thousands of customers. We conduct hundreds of transactions per day, and we are adding new games to our roster every month. The inventory we have available has been purchased legitimately from game players the world over who chose to sell their excess.
Why do I have to send money first? How do I know you will
uphold your part of the transaction?
We are a eBay Power seller.
How to protect from imposters?
It is always safer to deal with a well known trader and seller. The following procedures are now implemented at 2joygame.com for all trades and purchases to protect our customers from b2joygame scammed.
When purchasing products make sure you are always make your payment ONLY to 2joygameonlineservice@gmail.com on our website. Check the spelling! Some scammers use minor variations in spelling to fool you! If someone asks you to send a payment to another address for ANY reason, it's not us!
When dealing with 2joygame.com staff over Live Help, IF YOU ARE ASK TO
HAND ANYTHING OVER FIRST before getting something when trading,
send an email to 2joygame@gmail.com with a password for him to repeat to you in a game if you are unsure!
An additional safety feature is to click on the Live Help Button on our website. That links you directly to an 2joygame.com staff.
When you follow the above procedures, your trade or purchase from 2joygame.com will always be 100% safe!
I'm worried about the privacy of my details?
We do not disclose your details to any third party. If you want to find out more about our policy go to Privacy Policy in the footer area on the homepage.
Support
Welcome to 2joygame customer support. We pride ourselves on our high quality customer support; open every day, around the clock, to serve you.
Click the link bellow to chat with our online support right now: Live Chat
Member Service
Members of 2joygame.com may benefit from faster checkout,order tracking
and more site features. Click here to signup for an 2joygame account.
Paypal
What is PayPal and how does it work?
Paypal is an online payment system that facilitates the transfer of money
from one bank account to another. After signing up for an account at www.paypal.com and proceeding through their easy verification process,
you may send money to your Paypal account from your bank account and begin to use to make purchases online from websites such as Amazon,
eBay and of course OFORU. Paypal is one of the most widely accepted electronic payment services used today to reliably, instantly and safely move money between accounts worldwide.
My shipping address is not confirmed. How can I confirm my shipping address?
Go to www.Paypal.com and click on help , use keyword confirm shipping address in the help search box .
I forgot to include my Confirmed shipping address.
What Should I do?
If you forgot to include your shipping address,you could go to Paypal.com
and log into the same Paypal account that you placed your order from. Click on the ‘Send money?tab and enter your shipping address.
Why is my shipping address unconfirmed?
PayPal uses an Automated Verification System to verify credit card billing addresses that are entered on the system. An address is confirmed if it is associated with a credit card or can be independently verified by PayPal.
Gift Addresses and addresses associated with a Switch or Solo debit card cannot be confirmed. Currently, our system cannot verify most non-U.S.
credit card billing addresses.
These types of security measures are unfortunately necessary in an online environment where it is difficult to check someone's identity. In the physical world, sellers can check someone's credit card and driver's license. In the online world, where simple and effective identification tools do not yet exist, we have to take different precautions. We believe that these safety
precautions are in the interest of all our members.
I am using Paypal Mastercard. Why can't I process the payment?
Paypal is having some problems in processing funds through Mastercard payment. We will accept VISA payment on this site at the moment.
E-check
What is a pending e-check, and why do I need to wait for it to clear?
A pending e-check is a type of payment option available with Paypal. A pending e-check is just like writing a normal check, except electronically.
Just like normal checks, pending e-checks take a few days to clear while Paypal verifies the funds are present within the senders' account. Once the check has cleared, the money is transferred to eing's account and then delivery can take place immediately thereafter.
How do I avoid sending an e-check?
An e-check results when a payment is sent from an unverified account
without sufficient balance in the Paypal account to cover the cost of the order. Paypal must contact the bank and verify that the funds are present, thus the cause of the 3 to 4 day delay. To avoid sending an e-check, first complete
the verification process for Member Login, and then make sure the funds
are present in Paypal before you place an order. To confirm your payment type, just before placing the order you will see a blue hyperlink that reads: "choose more funding options". By clicking this link you may determine
which option is currently selected for your payment, and what payment
options Member Login supports.
I've sent an e-check, but I did not mean to. How do I cancel it?
If you have mistakenly sent a pending e-check, you may log onto our live
chat to request a refund. If you wish to receive an instant delivery, you may place the order with a valid credit card. Our live chat representatives can
guide you through this process and will answer any questions you might have.
