Agents who have ordered and paid for a printed ID Card, please be advised that due to the COVID-19 outbreak including other restrictive measures imposed by local governments, delivery times may be longer than usually anticipated. Delivery service is not available for agents outside of Canada and the US starting Nov 15, 2020. The digital ID Card is accessible to all cardholders on the AgentExperience app.

Don’t miss your chance to renew!


As the industry restart is underway with the vaccine rollout around the world, your travel professional status will help to build customer confidence in these difficult times. Renewing your ID Card is critical to maintaining the status within the industry. Early renewal prevents delay in delivery, termination of your industry identification, and interruption to  as well as supplier travel agent programs. 


We want you to be ready as the travel industry relaunches. IATA and industry suppliers have developed exclusive benefits to support IATA agents in their recovery. 

  • Get exclusive discounts with on brand names and local favorites where you love to shop, eat and play
  • Gain access to the new Timatic COVID-19 Travel Update feature on the that allows you easily obtain the latest travel regulations in each travel offer destination
  • Save up to 30% at over 100,000 hotels worldwide
  • Learn a new skill from IATA Training with up to 50% savings exclusively for IATA agents
  • For US & CA residents, enjoy up to 10% off select and up to 50% savings on

Renew today on the app or website. 

Log in with your PRIN or VER # and password to renew your ID Card on the IATAN Online Service platform. 

Log in with your VER # and IATA Code to renew your ID Card on the ID Card Online platform. 

Renew your ID Card on the app and get 15% off*.

*Only applicable for early renewal on the app. Other conditions may apply.